Support / Suggestions
All Key Advisor Tools support requests, improvement ideas, and feature suggestions are submitted through this ticket form. Please do not include client names, account numbers, passwords, verification codes, or other sensitive information.
Public ticket form
If you cannot sign in or are not yet a subscriber, you may still submit a support request or suggestion here. Subscribers who are signed in can also track their submitted tickets on this page.
If you cannot sign in or are not yet a subscriber, you may still submit a support request or suggestion here. Subscribers who are signed in can also track their submitted tickets on this page.
Send support or a suggestion
Ticket process
Submit the form and the request will be stored in the KAT ticket queue for administrator review. If your issue is account access, include the email address associated with the account, but never include a password or verification code.